Stories
What people found.
We built GetBettr on our own operating companies before we sold it to anyone. Some of the businesses below are part of the same group as GetBettr. We say so because you would find out anyway, and because it is the point: we ran it on ourselves first.
Random spot checks and optional satisfaction surveys feel like the Dark Ages now. GetBettr.ai has given us such a deep understanding of the customer-agent relationship, down to what each individual can do to make every interaction better. It’s not just data. It’s useable intelligence, which makes it one of the best business analytics tools we’ve ever used.
One small change. That’s all we needed. GetBettr.ai found that customers were hung up on the wording of one simple policy, which became a barrier to entry. We changed the policy, and sign-ups went up by 8%. Which paid off a full year’s investment in the software. In one report.
…turning all customer interactions into a well of insights we could explore.
This Is Marketing saw a more than 30% increase in references to promotional terms within three weeks.
The support of the GetBettr.ai team has been extraordinary. Even though we are a smaller company, the GetBettr.ai team has allowed us to use these next generation tools to compete and truly ‘Get Better’. Honestly, it feels like magic.
Case studies
Two stories with numbers, coming.
The in-person capture argument is best made by the businesses that live on it. We are writing up one franchise operator and one field-services company.
Case study to comeA franchise operator: comparing locations on what customers actually said at the counter.
Case study to comeA field-services company: what technicians heard on site, and what it was worth.
Your story starts with a question.
Give us 15 minutes to show you how GetBettr.ai can make your business better.