Category: Uncategorized

Business loves a Know-It-All (and hates surprises).

It sounds like an odd claim, and your staff and customers would probably jump in to disagree. But let’s be honest: if you could hear Every. Single. Conversation. between staff and customers you would:

• Know which new products/services customers would pay for
• Know where to tweak sales scripts so your people could close more sales
• Know exactly why customers are choosing you over the competition (you might be surprised!)
• Know what language to use in marketing to make campaigns more resonant
• Know exactly when an agent might need support, protection, or coaching

That is, you could do the exact things your staff and customers want. You could make sales conversations, customer support, job satisfaction, and your products and services… better!

But you don’t Know It All.

You can’t know it all, because to get these kinds of answers you’re relying on agent notes, spot check listening, hasty scans of transcripts, fragmented data and gut feelings. If you’re drowning in customer interactions (phone calls, emails, meeting notes, self-reporting, call center analytics, etc.) then you’re missing valuable insights, which is not just a missed opportunity; it’s now a strategic liability.

GetBettr.ai serves up the Know-How you need, at lightning speeds.

GetBettr.ai captures 100% of your customer interactions, transforming them into a powerful, searchable database. With AI-powered data analysis, you get instant access to every customer call, email, and meeting recording, with key insights presented in clear, at-a-glance dashboards and reports.

Here’s how GetBettr.ai delivers tangible results:

• Complete Visibility: Captures and transcribes 100% of recordings and emails, ensuring no valuable data slips through the cracks.
• Intelligent Analysis: AI instantly combs through thousands of conversations, identifying keywords, sentiment, variations, and predictive patterns that reveal hidden opportunities.
• Actionable Insights: GetBettr.ai synthesizes complex data into easy-to-understand displays, highlighting critical trends and paths to revenue growth.
• Competitive Edge: Discover opportunities that your competitors are missing, giving you a strategic advantage in the marketplace.

The ROI of Conversational Intelligence.

GetBettr.ai is built by business owners for business owners, to democratize access to actionable customer insights. Why shouldn’t every data-collecting leader have a reliable source of insights, analysis and growth strategies?

“In my career spanning 30 years, I’ve been fortunate enough to lead successful organizations of various sizes. One thing that has always frustrated me the most: finding out too late about a simple fix, about that one little change or opportunity that would have been easy to do at the time, but now was too late. Our mission for GetBettr.ai is to prevent this from ever happening to you.”

Here’s how a couple of current customers have realized their ROI:

• GetBettr.ai highlighted frequent questions about a City Wide Communications policy. Rose Fortin changed the agent script, and sign-ups went up by 8%.
• Neil Stephen used GetBettr.ai to search for a key term, and saw that This is Marketing’s campaign had increased mentions by over 30%.

From competitive research, product development and sales intelligence, to compliance, agent coaching, and marketing, GetBettr.ai delivers measurable improvements in efficiency, effectiveness, satisfaction, and ultimately, revenue. How it works

Your data, done better.

The future of predictive analytics for customer behavior is already here, driven by AI and automation. Business owners need to move beyond simple data collection to real ‘conversational Intelligence,’ where AI understands and analyses context. GetBettr.ai overlays your customer data with lightning-quick pattern-recognition and predictive analysis, turning data into your ‘silent sales force.’ Through advanced analytics, you gain a significant competitive edge.

Every conversation can help your business grow.

Your business will always rely on humans talking to humans. GetBettr.ai allows you to know more about the needs of those humans driving your business. As owner, executive, manager, mentor, and key decision-maker, having more, useful information is always an advantage.

Businesses of every size can unlock revenue growth through customer data. When you have all the information, you have all the opportunity.

Ready to bring more Know It All strategy to your business? Get quantified, qualified, optimized insights from all those everyday customer interactions. Book 15 minutes.

The average office worker receives about 120 emails each day. And you’re not the average office worker.

As a business owner, executive, manager, mentor and/or team leader, your relationship with email is likely a little different. You probably fall somewhere between Bill Gates who reportedly receives around 50 emails a day and Tim Cook, who is said to get more than 750 emails a day.

On top of that, you’re hearing about the concerns, ideas and opportunities that emerge – at the rate of 120 per day – from your employees’ inboxes too.

If the only data you’re getting from Gmail is Inbox Total, Date and Read vs Unread, there is a vast amount of valuable information you’re missing. Most businesses overlook and underutilize email data mining, especially when productivity gurus dare you and your staff to get to Inbox Zero.

Turn your Gmail Inbox from Productivity Wasteland to Data Goldmine

GetBettr.ai now features a Google Workspace integration to turn the totality of company emails into a fast, reliable source of actionable, revenue-driving business intelligence.

“Clearing” an inbox misses the point, and the opportunities buried inside it. Consider that a data-rich inbox could be more valuable than an empty one. In our haste to file emails away, we miss frequently asked questions, revenue-potential requests, customer sentiment patterns, subtle sales opportunities, etc. And once categorized and filed, out of sight is out of mind.

AI Email Analysis transforms Gmail into a Strategic Asset

With an elegant integration, GetBettr.ai combs through 100% of incoming and outgoing emails transforming them into a powerful, searchable database. Then it uncovers patterns, keywords, trends and insights, presenting useable data in clear, at-a-glance dashboards and reports.

Your email platform becomes a goldmine for:

• Improved customer understanding
• Enhanced sales and marketing effectiveness
• Proactive identification of customer issues
• Increased speed of decision making

Customer Insights from Email become a Primary Source of Revenue Intelligence

The landscape of customer interaction analysis has changed for good, driven by the integration of AI and automation. We’ve moved beyond data collection to ‘conversational intelligence,’ where AI understands the underlying context of interactions.

If your team is only using email to provide answers and assign tasks, it’s time to turn all those inboxes into a valuable data source, and shift from reactive to proactive customer engagement. Leverage AI for lightning-fast pattern recognition and predictive analysis. This is the democratization of data intelligence that enables businesses to achieve a significant competitive advantage through enhanced strategic decision-making.

GetBettr.ai ventures into the realm of predictive insights. Strategic actions are strengthened by anticipating what will happen, which goes beyond simply reacting to what has happened. By identifying subtle patterns within customer interactions – a shift in sentiment or a recurring phrase – GetBettr.ai can forecast customer behavior with remarkable accuracy.

Imagine, for instance, recognizing a growing dissatisfaction trend among a specific customer group, allowing you to address their concerns before you lose their business. Or being able to spot a surge in queries about a new product feature, signaling the need to clarify messaging. Or reviewing outgoing emails to ensure language is both compelling and compliant.

Be More Proactive Thanks to Email Sentiment Analysis

By monitoring and analyzing emails with GetBettr.ai, you can identify potential problems before they escalate, avoid costly issues, and create a better customer experience. A proactive approach can help mitigate risks and unlock new avenues for revenue generation and sustainable growth.

So, are you ready to forget Inbox Zero and embrace Inbox Better? Turn every inbox in your business into a data goldmine, and let GetBettr.ai find the needles of insight among haystacks of customer interactions. Book 15 minutes.

You have five employees working your trade show booth this weekend. They’re outgoing, focused, and on their game. They’re holding conversations throughout the three-day event. They’re talking to targeted buyers about your new product, answering questions, offering demos, setting up calls. They’re having incredibly valuable, spirited conversations.

You swing by.

“How’s it going?

“Yeah, good. It’s been busy. John booked a few demo calls for next week.”

And that’s it?

All the questions, the rise and fall of interest, the emotional connection, the sales language that landed, the questions they couldn’t answer, the promises and deals that happen in the blink of an eye… You might hear about some of it from your sales people. If they remember. If they can spot what’s relevant. If they have the energy to talk about it at the end of the show.

Aaargh! All that intel…. lost!

If you could review every word, sentiment, aha moment, agreement, objection, spark of excitement… Imagine the revenue-building scripts, FAQs, and partnerships you could develop!

With the GetBettr.ai mobile app, off-the-cuff no longer means off-the-record.

Capture, analyze and seize opportunities in any kind of recorded conversation, anywhere, anytime.

If you’re relying on formal interactions: phone call recordings, email threads, meeting minutes, etc as your primary, or only, source of business data, then you’re missing out on the in-the-moment, impromptu, candid exchanges. Not just the words, but the conversation tone, pace and redirections too.

More than conversation length, frequency or keywords even, GetBettr.ai developers know it’s the casual conversations that often provide the most revealing customer sentiment and emerging trends.

That’s why GetBettr.ai quickly added a mobile meeting recording and mobile app to capture more off-the-cuff conversations – for board rooms, brainstorms, pitches, trade shows, presentations and coffee klatches.

Open the mobile voice recording app, hit record, and send the conversation off to be auto-magically reviewed.

Within minutes GetBettr.ai serves up, not just a full transcription of your convo, but also:

• Integration with your GetBettr.ai platform and data
• Searchable database of all recorded conversations
• Sentiment analysis of your conversation overall, and isolated Red/Yellow/Green moments
• AI-powered analysis of keywords, sentiment, patterns and opportunities
• Instant access to actionable data / Helpful feedback on pitches, presentations, and ideas

In this current age of everything, everywhere, all at once business, having access to real-time data puts you ahead. Pulling what you need out of that data, instantly, so you can act with clarity, focus and confidence launches you even farther.

Let’s talk Ambient Intelligence.

Artificial Intelligence is developing at lightning speed, and developers are looking for every opportunity to integrate it into products and services. As technologists and owners of multiple businesses, our founders at GetBettr.ai have been focused on democratizing data since the 90s. This is absolutely our favorite development to date. Based on our predictions that

• Mobile recording will become a standard business practice;
• Wearable technology will be adopted as a business productivity tool;
• And AI will continue to improve in its ability to deliver valuable feedback and analysis;

… our vision for GetBettr.ai is that it becomes an easy, indispensable, transportable tool that will be used to capture details from important conversations, so businesses can get the insights they really need to make their business communication, culture and forecast better.

Off-the-Chart growth from Off-the-Cuff conversations

Every conversation has context, content and an ebb and flow of emotion that offer exceptional insights into customer beliefs and behaviors – when these conversations can be reliably captured and analyzed for insights. Pressing “record” on your GetBettr.ai conversation intelligence mobile app allows you to collect, keep and analyze these exchanges. Even off the cuff, spontaneous conversations become lasting data with the GetBettr.ai mobile app.

Now your trade show exhibitors (Board members, Sales people, On-site agents…) can relax, interact, and enjoy animated conversations. No distractions, no note-taking, no form-filling or paperwork. Every conversation can be reviewed for successes, suggestions, sentiment, feedback, and opportunities – instantly. Make every exchange invaluable: Book 15 minutes.